Privacy Policy
This Privacy Policy explains how Gravity Workshop (“we”, “us”), Hirapur Road, Raipur, Chhattisgarh, handles information when you use www.gravityworkshop.in.
1. Information you share with us
When you use our booking or contact forms, you may enter details such as your name, mobile and WhatsApp number, email address, car brand and model, vehicle registration number, preferred service date and time, and any comments.
This website does not store form data on its server. When you submit a form, your details are put into a message that opens in WhatsApp or your email app. The information reaches us only when you choose to send that message.
2. How we use your information
- To respond to your enquiries and booking requests.
- To confirm appointment availability and timing.
- To contact you about the service you requested.
We do not sell your personal information.
3. Website statistics
We count page visits and clicks on call, WhatsApp and booking buttons as anonymous daily totals. No cookies are used for this and no personal information, IP address or device identifier is stored.
4. Third-party services
- WhatsApp (Meta) – for messages you send us.
- Google Maps – the embedded map may set cookies and collect usage data.
- Google Fonts – used to display website fonts.
- Your email provider – if you contact us by email.
5. Cookies
This website does not set its own tracking cookies. Embedded third-party content such as Google Maps may set cookies according to that provider’s policy.
6. Data retention
Messages you send us on WhatsApp or by email remain in those accounts for as long as needed to handle your request and keep service records.
7. Your choices
You can ask us to delete your messages or correct your information by contacting us at info@gravityworkshop.in or +91 70490 97619.
8. Changes
We may update this policy from time to time. Changes will be posted on this page.